Office ASSISTANT

THE ROLES & RESPONSIBILITIES OF THE PELLATT OFFICE ASSISTANT

· Receptionist/General Office Support

· Bookkeeping Assistant

· Lead Taker (Scheduler)/Customer Service Coordinator

· Marketing Assistant

· Sales Assistant

· Production Assistant

· Human Resources Assistant

Receptionist

· Answers & routes incoming calls in a professional manner

· Answers questions about company and provide callers with addresses, directions and other information as needed

· Sorts incoming mail

· Welcomes on-site visitors

· Performs other clerical duties as needed

Bookkeeper Assistant

· Responsible for entering client contact information

· Drafting Qualified Handyman work orders

· Performs other bookkeeping duties as needed

Lead Taker/Customer Service Coordinator

· Takes, enters and schedules leads

· Schedules employees

· Provides customer service for clients

· Produces Qualified Handyman schedules, correspondence, and other documents; QuickBooks, MS Word, and MS Excel

Marketing Assistant

· Assist in maintaining monthly Marketing Calendar

· Assist in implementing marketing and public relations efforts monthly

· Assist in coordinating various in-house marketing efforts

· Assist in maintaining marketing relationships with media contacts

· Assist in the facilitation of alliance relationships

Sales Person

· Selling the company, the employees, and the processes

· Selling Qualified Handyman jobs from the office

Production Assistant

· Communicates with Remodeling Consultant (RC) to plan for starting and completion times and staffing requirements

· Communicates and verifies project starting and completion times to Handyman Specialist (HS)

· and Remodeling Specialist (RS)

· Assembles and ensure completeness of job packets for each project assigned to a RS

· Orders materials and verifies the delivery and accuracy of orders

· Maintain production and goal boards set up within the office

Human Resources Assistant

· Assist in maintaining employee files and records

· Review RS timecards for job number accuracy and reconciles hours worked

· Assist in coordinating employee leave (vacation, sick days, etc.)

· Assist in managing workers’ compensation claims

· Assist in managing vans, credit cards, phones etc.

As a Great Office Assistant you should have…

· Great communication skills

· An outgoing personality

· Personable demeanor

· Excellent computer skills

· Excellent phone skills/Customer service skills

· Excellent organization skills

· A willingness to learn

· A flexible nature